Dear Bank of America,
I'm sorry to deliver this bad news during the holiday season, but I felt it was time to tell you that I'm breaking up with you. Sure, it's been a good 6 years. You treated me well, and I have no complaints about my service. Your website and phone app are very user friendly, and I always felt like you had my back in case my security or identity were potentially compromised. And you seem to care about the environmental sustainability of your operations, which is admirable, although I sometimes suspect it's just for the good PR.
But you have treated many other people very poorly, people whose dreams of owning a home were at first unrealistically realized and then dashed because of your eagerness to make a quick buck. People who trusted you with their money, which you then misused or squandered. My idea of a worthy partner is someone who treats me with respect and also treats others with respect. Someone who shares my values of a thriving, healthy community where everyone has a chance of living a life free of financial worry. And you have turned your back on that community. So I am moving on, to be with someone who shares my values. I would have broken up with you sooner, but the hassle of moving my affairs seemed daunting. Now I know that it's worth the effort.
You should know that I have joined a credit union. I have already moved some of my money over to my new account, and I'll slowly come for the rest of it as I notify the utilities and other relevant parties of the change. This credit union might be less flashy, their website and phone app less advanced, but they offer all of the same services you offer, for free, and they even gave me a better rate on a new credit card. They're part of my community, and I know they're looking out for me, at least partly because I own a share of the business as a member of the credit union.
I'm proud of my decision to take a stand against your deceptive and unfair business practices, Bank of America, and I will encourage others to make the same move I have made, at least until I truly believe that you have made amends for your despicable actions. The American people deserve better. Surely the actions of one person won't make a dent in your bottom line, but at least I'll know that my money isn't supporting what you do, and that's enough for now.
Thank you for a good 6 years together. I hope that the new year brings to you a new sense of responsibility to do what's right. After all, your name says that you are the bank of America, so please take this opportunity to give back to the people of this country, and to represent what we as a nation represent.
Good day.
